Frequently asked questions

Velox turns your Garmin running data into clear analytics and AI coaching — training plans, race predictions, per-run analysis and injury-risk insights — all in one place.

Yes. Velox syncs runs and wellness data from your Garmin Connect account, so a Garmin device is what powers everything. Connecting takes about a minute.

Any device that syncs to Garmin Connect — Forerunner, Fenix, Venu, Vivoactive, Epix and more. Velox reads from your Garmin Connect account, so if your runs show up there, they'll show up in Velox.

About a minute. You link your Garmin account once; your most recent runs import straight away so you see data immediately, and the rest of your history backfills automatically in the background.

Yes. The free tier gives you full Garmin analytics — your dashboard, run details, charts, route maps and health tracking — forever. The AI coaching features are part of Pro.

Velox runs in any modern browser and is fully responsive on phones, tablets and desktop. You can add it to your home screen for an app-like experience — no app store needed.

Plans are periodised and pace-targeted using the Daniels VDOT model calibrated to your VO₂ max and recent training, then assembled by AI into a week-by-week schedule with structured warm-ups, intervals and long runs.

5K, 10K, half marathon and marathon. Tell Velox your goal race and target date, and it builds a plan that ramps your volume and sharpens your fitness toward race day.

Yes — from your first 5K to chasing a marathon PB. Plans and paces calibrate to your actual fitness (and a quick self-rating when you're new), so the training is always pitched to you.

With Pro, yes. Structured sessions push straight to your Garmin calendar, so the watch guides you through each interval with pace targets on the run — no need to memorise the plan.

Finish times are computed from your VDOT using the same validated physiological model coaches rely on — not a guess — and each distance carries an honest confidence rating based on your data. They sharpen as you log more runs.

Velox tracks your acute-to-chronic workload ratio (ACWR) — this week's load versus your recent baseline — and flags when you're ramping up faster than is safe, so you can back off before a niggle becomes an injury.

£9.99/month or £99.99/year (roughly 17% off — about £8.33/month). Every Pro subscription starts with a 7-day free trial, and you can cancel anytime.

Pro starts with a 7-day free trial with full access to every feature. Your card isn't charged until the trial ends, and if you cancel before then you won't be charged at all.

Absolutely. Manage or cancel your subscription from Settings → Billing at any time. You keep Pro access until the end of your current billing period.

Nothing is lost. Your runs, history and analytics stay exactly as they are on the free tier — you simply lose access to the AI coaching features until you upgrade again.

Yes. Open the billing portal from Settings → Billing to switch plans or update your payment details whenever you like.

No. Your Garmin password is used once, in memory, to create a secure access token — it is never saved. Only that token is kept, encrypted at rest with AES-256-GCM.

Yes. Your Garmin token is encrypted, your app password is stored only as a bcrypt hash, and private pages are kept out of search engines. Your data is used to power your analytics and coaching — nothing else.

Never. We don't sell or share your personal data. Velox only uses your data to deliver the analytics and AI coaching you signed up for.

Anytime. You can export your data from Settings, and deleting your account permanently removes your runs, health data and personal details from Velox.